About Cloud Collective
Vancouver & Ottawa managed IT services - built on relationships, powered by expertise.
A decade of IT
done differently
Founded in 2014, Cloud Collective started as a small team helping Vancouver businesses transition to cloud infrastructure. Over a decade later, we serve organizations across BC and Ontario with comprehensive managed IT, cybersecurity, and strategic technology planning.
What started as cloud migrations has grown into a full-service IT partnership model - because businesses don't just need someone to fix things, they need someone thinking ahead.
We've stayed deliberately focused on the mid-market: organizations large enough to have complex IT needs, but without the budget or desire for an enterprise-scale internal IT department. That's the gap we fill, and we're very good at it.
What drives us
Three principles guide every decision we make - from how we staff our team to how we price our services.
Proactive, Not Reactive
We don't wait for things to break. Monitoring, patching, and planning happen before problems do. Our clients experience fewer incidents because we're constantly looking for the ones that haven't happened yet.
Relationships Over Contracts
Our average client relationship is 5+ years. We earn retention, not enforce it. That means we're invested in your long-term success - not just closing tickets and billing hours.
Right-Sized Solutions
Enterprise-grade security and infrastructure, scaled and priced for mid-market organizations. You shouldn't need a Fortune 500 budget to get Fortune 500-level protection and reliability.
A track record
you can measure
Local experts,
dedicated to your success
Vancouver & Ottawa, Locally Operated
Our teams include certified engineers, security specialists, and project managers - based in Vancouver and Ottawa. When you call, you reach someone who knows your environment. No overseas support queues. No runaround.
Your Dedicated Account Manager
Every client gets a dedicated account manager who knows your business, your systems, and your goals. They're your single point of contact - and your advocate inside our team.
What our clients say
Real feedback from the businesses we support every day.
“Cloud Collective is the best! Always there when my business needs them. Easy to work with. Great at what they do. Don't know what I'd do without them!”
“The team at Cloud Collective have been great to work with; we have very few issues with our network and when we do, they're generally managed quickly and professionally. The team is very helpful in planning our IT needs, managing cyber security and working as supportive partners to our business. Highly recommend.”
“Jeff helped us to set up new PCs at our office. Great service and support. Thank you for all ongoing support.”
“Our technician was very knowledgeable and friendly. He was able to quickly fix a computer reboot problem and set up an extended wifi system. I would definitely recommend Cloud Collective to friends and associates.”
“Scott, Alfred, and Natasha have been fantastic at diagnosing and supporting our team. I would definitely recommend consulting Cloud Collective for your IT needs!”
“As always, fast efficient service when we need it! Couldn't ask for a better IT team!”
“Love that I can just forward these routine emails along with confidence that they'll be taken care of. Thank you!”
“I think that the work that your team has done has been spectacular.”
“None whatsoever! My problem got resolved so quickly. I was able to get back to work under a minute I believe!! Thank you”
Ready to talk IT?
Whether you're looking to switch providers, build out your IT for the first time, or just want a second opinion - we're happy to talk.