Law Firms & Legal

IT built for law firms
that can't afford downtime.

From Clio and NetDocuments to LSBC compliance and client privilege protection - we manage the IT so your lawyers can focus on practicing law, not troubleshooting technology.

99.9%
Uptime SLA
24/7
Monitoring
60s
Response Time

Legal IT isn't
generic IT

Law firms operate under professional obligations that make every IT decision consequential. A data breach doesn't just cost money - it can end careers, expose clients, and trigger Law Society sanctions. Your IT provider needs to understand that reality.

Client Confidentiality Risks

Legal privilege and solicitor-client privilege require absolute data security. A breach doesn't just cost money - it can end your practice and expose clients to harm.

LSBC Compliance Requirements

The Law Society of BC mandates specific requirements around how client data is stored, protected, and managed. Non-compliance risks disciplinary action.

eDiscovery & Litigation Holds

When litigation begins, you need to preserve electronically stored information immediately. Failing a litigation hold can mean sanctions and adverse inferences.

Legal Software Complexity

Clio, NetDocuments, iManage, PCLaw, CosmoLex - legal practice management software requires specialized expertise that generic IT providers don't have.

We understand
legal

We don't just know IT - we know what happens when a server goes down with a filing deadline three hours away. Our team understands LSBC requirements, Clio integrations, NetDocuments architecture, and the professional obligations that make law firm IT fundamentally different from regular business IT.

Legal software expertise: Clio, NetDocuments, iManage, PCLaw, CosmoLex
LSBC-compliant data sovereignty with BC-based infrastructure
Matter-level access controls and ethical wall implementation
eDiscovery readiness and litigation hold procedures
Local Vancouver & Ottawa teams - 60-second phone response
24/7 Legal IT Monitoring
LSBC Compliant Controls
99.9% Uptime SLA
Clio Expert Support

Common questions

How do you ensure compliance with LSBC data residency requirements?
We configure all cloud services to use Canadian (BC-based where available) data centres. Microsoft 365 is configured with data residency controls, and we audit storage locations regularly to ensure compliance with Law Society requirements.
Can you migrate our firm from PCLaw to Clio?
Yes. We've handled multiple Clio migrations including data mapping, matter import, client record transfer, and integration setup with document management and accounting systems. We plan migrations carefully to avoid disrupting active matters.
How do you handle eDiscovery and litigation hold requests?
We implement litigation hold procedures immediately upon notification, including email preservation via in-place hold, network folder preservation, and documentation of the chain of custody. We work with your litigators to ensure nothing is missed.
Do you support ethical walls between practice groups?
Absolutely. We configure document management systems, email, and shared drives with matter-level permissions that enforce ethical walls. Access is tied to matter assignment, not just practice group membership.
Can you support a firm with multiple BC offices?
Yes. We manage multi-site law firms with SD-WAN connectivity, centralized security monitoring, consistent policies across all offices, and a single point of contact for all IT needs regardless of location.
Do you still support firms running PC Law, and can you help migrate off it?
Yes. We help firms stabilize legacy PC Law environments and plan migrations to newer platforms like Actionstep / Soluno, Filevine, Clio, CosmoLex, and LEAP. If you want the deeper version, read our article: PC Law Support and Migration Options for Law Firms.

What our clients say

Real feedback from the businesses we support every day.

Google Reviews · 4.7 ★ · 30 reviews
★★★★★ · Google Review

“Cloud Collective is the best! Always there when my business needs them. Easy to work with. Great at what they do. Don't know what I'd do without them!”

Jonathan Chapnick
★★★★★ · Google Review

“The team at Cloud Collective have been great to work with; we have very few issues with our network and when we do, they're generally managed quickly and professionally. The team is very helpful in planning our IT needs, managing cyber security and working as supportive partners to our business. Highly recommend.”

Kyle Hyndman
★★★★★ · Google Review

“Jeff helped us to set up new PCs at our office. Great service and support. Thank you for all ongoing support.”

New West
★★★★★ · Google Review

“Our technician was very knowledgeable and friendly. He was able to quickly fix a computer reboot problem and set up an extended wifi system. I would definitely recommend Cloud Collective to friends and associates.”

Kip Pearson
Client Feedback
★★★★★

“Love that I can just forward these routine emails along with confidence that they'll be taken care of. Thank you!”

A.G.
Law Firm
★★★★★

“Fast, simple resolution to my issue. Thank you!”

A.G.
Law Firm
★★★★★

“Jeff was quick and efficient. Responded to my ticket very quickly and resolved it within a couple of minutes.”

R.S.
Law Firm
★★★★★

“Thank you Austin! Amazing support!”

R.S.
Law Firm
★★★★★

“Teresa is excellent. Thank you so much!”

G.F.
Law Firm
★★★★★

“Excellent service....thank you!”

S.S.
Law Firm

Ready for IT that understands legal?

Book a discovery call with a specialist who knows law firm technology. We'll assess your current environment, identify LSBC compliance gaps, and show you where better IT can protect your practice.