Non-Profit Organizations

IT that helps non-profits do more with every dollar.

Donor management, volunteer coordination, grant reporting, and cybersecurity — built around the budget constraints and mission priorities of BC non-profits. Because your technology should serve your mission, not consume it.

NPO
Non-Profit Pricing
M365
Grants
24/7
Support

Non-profit IT is more
complex than it looks

Mission-driven organizations face real cybersecurity risks, real data compliance obligations, and real technology complexity — all while managing limited budgets and high staff turnover. The stakes are high and the resources are constrained.

Budget Constraints vs. Security Needs

Non-profits are prime ransomware targets precisely because attackers know they have limited IT budgets and high pressure to pay to restore donor records and operational systems.

Donor Data Privacy

Donor personal and financial information requires the same level of protection as any financial services firm. PIPEDA and BC PIPA obligations don't relax for charities.

Grant Reporting & Technology Compliance

Many funders now require specific cybersecurity controls and privacy practices as grant conditions. Demonstrating technology compliance is part of responsible grant stewardship.

High Staff Turnover & Volunteers

Non-profits often have high staff turnover and large volunteer populations accessing systems. Proper onboarding, offboarding, and access management is a significant but often overlooked security challenge.

IT services designed for
mission-driven organizations

We understand that every dollar spent on IT is a dollar not spent on programs. We maximize impact per dollar — starting with the controls that matter most and building from there.

Microsoft 365 Non-Profit Licensing

We help qualifying non-profits access Microsoft 365 Non-Profit grants (up to 10 free Business Premium seats plus discounted additional seats) — and properly configure the full security capabilities most orgs ignore after setup.

Donor Management System Support

Salesforce NPSP, Bloomerang, DonorPerfect, CanadaHelps — we support the donor management platforms that power your fundraising: setup, data migration, integrations, and the reporting your development team needs.

Cybersecurity on a Non-Profit Budget

We implement the most impactful security controls first: multi-factor authentication (free with M365), automated backup, email filtering, and basic security awareness training — maximum protection within budget constraints.

Volunteer & Staff Access Management

Structured onboarding and offboarding procedures, role-based access aligned to employment type (staff vs. volunteer vs. board), and the access reviews that ensure former volunteers can't still reach your donor data.

Grant Compliance IT Documentation

We help document your IT controls for funder requirements: data security policies, privacy practices, backup procedures, and the technology governance statements increasingly required by foundations and government funders.

Cloud Migration & Remote Work

Moving your non-profit to cloud-based tools that enable remote work, support distributed teams across program sites, and eliminate expensive on-premises hardware that stretches thin budgets.

Website & Program Technology Support

Technical support for your program delivery technology: case management systems (Apricot, ETO), volunteer management platforms (VolunteerHub, Better Impact), and the integrations that connect your program work.

Technology That Serves
Your Mission

The right technology environment reduces administrative burden, protects donor data, satisfies funders, and lets your team focus on the work that matters. Getting there requires IT expertise that understands the non-profit sector.

IT Realities for Non-Profits

You're a target, not an afterthought — Non-profit donor databases contain valuable personal and financial data. Ransomware groups specifically target organizations perceived as unable to defend themselves or desperate to restore operations quickly.
Free isn't always free — Microsoft and other vendors offer non-profit pricing, but configuring these tools properly, training staff, and maintaining security requires expertise. Improperly configured "free" tools can create more risk than they solve.
Program data has legal weight — Client case files, service delivery records, and outcome data may be subject to FOIPPA if you receive government funding. Data management needs to reflect this.
Board and funders are paying attention — Non-profit boards increasingly ask about cybersecurity practices. Funders ask about data protection. Having clear, documented answers to these questions is part of organizational credibility.
Technology should reduce overhead, not add to it — The right technology stack — properly implemented and supported — reduces the administrative burden on program staff, not increases it. IT should make your team more effective.
M365 Grants
NPSP Salesforce
Budget Focused
Mission Driven

Salesforce NPSP & CRM

Salesforce Non-Profit Success Pack setup, configuration, and ongoing management — plus staff training so your development team can actually use the platform without needing a Salesforce consultant every time.

Bloomerang & DonorPerfect

Donor database setup, data migration from legacy systems, integration with your website donation forms, and the reporting your development director needs for campaign analysis and board reporting.

Microsoft 365 Security Configuration

Properly configuring the security capabilities included in your M365 Non-Profit subscription: Defender, Purview, conditional access policies, and the baseline security controls that most non-profits never activate after initial setup.

Program Database Systems

Apricot by Bonterra, ETO, iCarol — program database setup, custom form design, outcome reporting configuration, and the IT support behind your case management and service delivery tracking.

Remote & Hybrid Work for Non-Profits

Cloud storage, video conferencing, and collaboration tools configured for non-profits with distributed staff and program sites — affordable, properly secured, and actually usable by non-technical staff.

Technology Assessment & Planning

Strategic IT assessment to identify the gaps, risks, and opportunities in your current technology environment — with a prioritized roadmap that aligns with your operational and budget realities.

We understand
mission-driven work

We've helped BC non-profits navigate Microsoft grant programs, secure donor databases, implement CRM systems, and build technology environments that can withstand the threats they face — without requiring enterprise IT budgets. We know what matters, and we start there.

Non-profit Microsoft 365 grant navigation and setup
Salesforce NPSP, Bloomerang, DonorPerfect — donor database expertise
Security prioritized by impact per dollar
FOIPPA and BC PIPA compliance for program and donor data
Local Vancouver & Ottawa teams with 60-second response
M365 Free Grants
NPSP Salesforce
FOIPPA Compliant
Local Vancouver Team

Common questions

How do we qualify for Microsoft 365 Non-Profit?
Your organization needs to be a registered Canadian charity or qualifying non-profit. We help you apply through Microsoft's TechSoup/non-profit portal, navigate the eligibility requirements, and then properly deploy and configure the grants you receive.
Are non-profits really targeted by ransomware?
Yes, disproportionately so. Cybercriminals target organizations they perceive as less protected and more likely to pay. Non-profits often fit both criteria. The most common entry points are phishing emails and unpatched software — both addressable with the right controls.
Can you help us document IT security for grant applications?
Yes. We help create the data security policies, privacy practice statements, and incident response plans that foundation and government funders increasingly require. We write these in clear, non-technical language that satisfies both IT and program staff.
How do you handle volunteer access to our systems?
We implement role-based access — volunteers receive only the access their role requires, typically through guest accounts or restricted permissions. We set automatic expiry on volunteer accounts and run regular access reviews to ensure former volunteers are promptly offboarded.
What's the minimum we should spend on cybersecurity?
The highest-impact, lowest-cost controls are: MFA on all accounts (free with M365 Non-Profit), automated encrypted backup (modest cost), and email filtering (included in M365 Business Premium). These three controls address the vast majority of non-profit cyber incidents.

Ready for IT that stretches your budget?

Book a discovery call with a specialist who understands non-profit technology. We'll review your environment, identify Microsoft grant opportunities, and build a security plan that fits your mission and your budget.