Property Management

IT built for property management
companies that operate across multiple sites.

From AppFolio and Yardi to strata management software and multi-property networking — we manage IT for property companies where tenant service, owner reporting, and maintenance coordination never stop.

Multi
Site Management
24/7
Support
99.9%
Uptime

Property management IT is
a multi-site problem

Managing IT for a property portfolio means managing IT across dozens of locations, with software that generic IT providers don't know, tenants who expect reliability, and data that creates real privacy obligations.

Multi-Site Operations Complexity

Managing IT across dozens of properties — each potentially with its own network, security system, and tenant WiFi — requires centralized management with site-level execution. Most IT providers can only do one or the other.

Property Management Software Complexity

AppFolio, Yardi Voyager, Buildium, Propertyware, and strata-specific platforms have specific hosting requirements, integration dependencies, and update cycles that generic IT providers don't handle well.

Tenant & Owner Data Privacy

Tenant financial information, lease terms, and personal data create privacy obligations under BC PIPA. A data breach doesn't just affect your business — it affects your residents.

24/7 Operational Demands

Properties don't close at 5 PM. Emergency maintenance requests, access system failures, and security incidents happen at all hours. Your IT support needs to match the operational rhythm of property management.

IT services built for
property management companies

We manage the complete property management technology stack — from back-office software and multi-site networks to tenant portals and building access systems.

Property Management Software Support

AppFolio, Yardi Voyager, Buildium, Propertyware, StrataMaster — we support the full property management software stack: setup, migrations, integrations, and the ongoing technical support that keeps your portfolio running.

Multi-Property Network Management

Centralized management of networks across all your properties: standardized configurations, remote monitoring, and IT support that can diagnose a connectivity issue at a property without dispatching someone on-site.

Tenant Portal & Online Services

Technical support for tenant portals, online rent payment systems, maintenance request platforms, and the digital communication tools modern tenants expect from property managers.

Access Control & Security System IT

IT integration for building access systems, intercoms, security cameras, and smart building technology — properly connected to your property management software and manageable remotely.

Data Security & BC PIPA Compliance

Proper handling of tenant personal information under BC PIPA: encryption, access controls limited to staff with a need to know, retention schedules for lease and financial records, and documented privacy practices.

Cloud & Remote Work Infrastructure

Cloud-based systems for property managers working across multiple sites, remote access to property management software, and mobile device management for property managers in the field.

Backup & Business Continuity

Automated backup of all property records, financial data, and tenant files — with tested recovery procedures that get your team back to work quickly if the worst happens.

IT That Scales With Your Portfolio

Property management companies need IT that grows with their portfolio, works reliably for tenants and owners, and doesn't require a specialist at each property. We build centralized management that gives you visibility across everything.

What Property Management IT Requires

Portfolio scale means IT complexity scales too — Managing 50 properties means 50 sets of network equipment, access systems, and potential IT issues. Without centralized management and standardized configurations, scale creates chaos.
Resident-facing systems must be reliable — Tenant portals, online payments, and maintenance request systems are part of your service delivery. When they go down, residents notice — and they call your office.
Strata management has specific requirements — BC strata corporations have specific record-keeping, AGM, and financial reporting requirements. Strata management software needs IT support that understands these obligations.
Owner reporting is relationship-critical — Owner portals, financial statements, and property performance reporting are how you demonstrate value. IT failures in these systems directly affect owner confidence.
PIPEDA/PIPA exposure is significant — Tenant data includes SIN numbers, banking information, and credit reports. The obligations this creates are substantial, and property managers are increasingly targeted by data thieves.
Multi Site Ready
AppFolio Expert Support
Yardi Voyager Support
24/7 Portal Monitoring

AppFolio & Yardi Support

Full AppFolio Property Manager and Yardi Voyager support: configuration, integrations, bank sync troubleshooting, owner portal management, and staff training on new features and workflows.

Strata Management Software

StrataMaster, Strata Master (Palace), and other BC strata management platforms: setup, document management configuration, AGM support, and the IT infrastructure behind your strata portfolio.

Building Access System Integration

IT support for Honeywell, Salto, Avigilon, and other access control systems: integration with property management software, remote management, and the networking that building security systems require.

Tenant Communication Platforms

BuildingLink, RentCafe, Yardi Connect — tenant portal setup and management, online payment processing IT, and maintenance request workflow configuration.

Property Owner Portals

Owner portal configuration, financial report automation, document management for owner communications, and the system integrations that make owner reporting timely and accurate.

Field Staff Mobile IT

Mobile device management for property managers and maintenance staff: access to work orders on mobile, inspection app configuration, and the connectivity solutions that keep field staff connected to office systems.

We manage IT across
your portfolio

Property management companies need IT that scales with their portfolio, works reliably for tenants and owners, and doesn't require a specialist on-site at each property. We build centralized IT management that gives you oversight of everything — from the property management software in your office to the network at a property across the city.

AppFolio, Yardi, Buildium, StrataMaster — property management software expertise
Centralized multi-site network management
Tenant and owner portal technical support
BC PIPA-compliant data handling for tenant information
Local Vancouver & Ottawa teams with 60-second response
Multi Site Networks
AppFolio Yardi Support
BC PIPA Compliant
60s Local Response

Common questions

Can you manage IT across all our properties from one place?
Yes — we implement centralized monitoring and management for all your property networks using a unified management platform. We can see the status of every network, update configurations remotely, and respond to issues without needing to visit each property.
Do you support AppFolio?
Yes. AppFolio is cloud-based, but there's significant IT involved: proper workstation configuration, printer setup for lease documents and notices, integration with building systems, and making sure your team's devices work smoothly with the platform.
How do you handle tenant data under BC PIPA?
We implement access controls that limit tenant data access to staff with a need to know, encrypt stored personal information, implement document retention schedules for lease files and financial records, and document your privacy practices to satisfy BC PIPA requirements.
Can you support building access control systems?
Yes — we support the IT and networking components of access control systems: proper network segmentation for security devices, remote access for system management, and integration between access systems and your property management software where applicable.
What happens when a tenant portal goes down on a weekend?
For critical tenant-facing systems, we provide 24/7 monitoring and after-hours response. We proactively monitor tenant portal availability and escalate immediately when issues are detected — you don't have to wait until Monday.

Ready for IT that spans your whole portfolio?

Book a discovery call with a specialist who understands property management. We'll assess your current setup and show you how centralized IT management can simplify operations across all your properties.