Managed Services for Mixed Environments – Mac and Windows

Mixed-Environment Managed IT Services for Mac, Windows and Linux

Office technologies have diversified to include Macs, Windows, Linux, laptops, desktops, iPhones, Android phones, servers, and more. Our Mac/Lunix and Windows Engineers are at the top of their game and each one is backed by a support technicians to take care of your every need. We work with you by delivering exceptional managed services for all devices, but also by providing the strategic planning and consulting you need to optimize your technology ecosystem. Our approach reduces the costs of keeping the lights on and enables investment in new technologies that facilitate business growth and productivity.

With Cloud Collective's Managed IT you get

Top Engineers and Talent

  • Mac Specialists
  • Linux Specialists
  • Windows Specialists
  • Enterprise-level technology consulting from senior IT consultants
  • IT management based on industry principles
  • Multiple industry certifications from Cisco, Microsoft, Apple and others

Commitment to Service

  • Vancouver-based operations center providing consulting and technical services
  • A formal customer feedback process to consistently deliver great customer service
  • A team-based approach to IT support that’s continually building institutional memory so that you never rely on one person’s knowledge

A Complete Game Plan

  • A strategic IT roadmap linking business goals and technology initiatives
  • Access to all work products and extensive documentation
  • Remote monitoring of critical systems, 24x7x365 trouble alerts, automatic system updates, and regular preventive maintenance

Products & Services

IT Support & Helpdesk

Cloud Collective can monitor and manage your network and connected devices through our Network Operation Centers (NOC). Our team of account-specific engineers provides proactive management and alert resolution, while delivering the top notch customer satisfaction. Our IT support and helpdesk services are available in a model that fits your business needs and budget.

  • Onsite Support
  • Remote Support
  • Vancouver-based Helpdesk Tiers 1‐3

IT Infrastructure

We make it easier to acquire and manage IT infrastructure. Cloud Collective provides turnkey solutions for your IT infrastructure needs, from procuring and provisioning hardware and software to managing your maintenance and licensing contracts.

  • Hardware Procurement
  • Software Licensing
  • 3rd Party Vendor Management

Network Design & Architecture

Your dedicated Cloud Collective account team maintains and improves your network design and architecture, develops your IT roadmap and delivers senior level IT strategy.

  • Office365 Email Migrations
  • Network Refresh
  • Remote Site Implementation
  • Installs, Moves, Adds and Changes
  • IT Strategy

Additional Managed Services

Cloud Collective provides a suite of managed services to support your IT organization and business stakeholders no matter what Operating Systems you’re running. From infrastructure and messaging to critical business applications, Cloud Collective makes it easier to manage IT and deliver the technology that runs your business.

  • Office365
  • G-Suite
  • Unified Email Management
  • Managed Firewall
  • Managed Antivirus
  • Patches & Updates
  • Email Spam Filtering
  • Backups and Disaster Recovery

Want to speak with a consultant?

Case Studies