Vancouver Managed IT Services
Cloud Collective Managed IT Services provides an alternative to the traditional “on premise” IT teams and infrastructures. We take this even further, not only by delivering exceptional managed services, but also by providing the strategic planning and consulting you need to optimize your technology ecosystem. Our approach reduces the costs of keeping the lights on and enables investment in new technologies that facilitate business growth and productivity.
With Cloud Collective's Managed IT you get
Top Engineers and Talent
Highly motivated engineers with years of hands-on experience
Enterprise-level technology consulting from senior IT consultants
IT management based on industry principles
Multiple industry certifications from Cisco, Microsoft, Apple and others
Commitment to Service
Vancouver-based operations center providing consulting and technical services
A formal customer feedback process to consistently deliver great customer service
A team-based approach to IT support that’s continually building institutional memory, so that you never rely on one person’s knowledge
A Complete Game Plan
A strategic IT roadmap linking business goals and technology initiatives
Access to all work products and extensive documentation
Remote monitoring of critical systems, 24x7x365 trouble alerts, automatic system updates, and regular preventive maintenance
Products & Services
IT Support & Helpdesk
Cloud Collective can monitor and manage your network and connected devices through our Network Operation Centers (NOC). Our team of account-specific engineers provides proactive management and alert resolution, while delivering the top notch customer satisfaction. Our IT support and helpdesk services are available in a model that fits your business needs and budget.
Vancouver-based Helpdesk Tiers 1‐3
We make it easier to acquire and manage IT infrastructure. Cloud Collective provides turnkey solutions for your IT infrastructure needs, from procuring and provisioning hardware and software to managing your maintenance and licensing contracts.
3rd Party Vendor Management
Network Design & Architecture
Your dedicated Cloud Collective account team maintains and improves your network design and architecture, develops your IT roadmap and delivers senior level IT strategy.
Remote Site Implementation
Installs, Moves, Adds and Changes
Additional Managed Services
Cloud Collective provides a suite of managed services to support your IT organization and business stakeholders. From infrastructure and messaging to critical business applications, Cloud Collective makes it easier to manage IT and deliver the technology that runs your business.
Unified Email Management
Patches & Updates
Email Spam Filtering
Backups and Disaster Recovery
Would you like to speak to one of our cloud advisors over the phone? Just give us a call at 604-239-2174. You can also email us if you would prefer.