The easier way
to keep your IT running
and your business growing
Managed IT Services
Cloud Collective Managed IT Services provides an alternative to the traditional “on-premise” IT teams and infrastructures. We take this even further by delivering exceptional managed services and providing the strategic planning and consulting you need to optimize your technology ecosystem. Our approach reduces the costs of keeping the lights on and enables investment in new technologies that facilitate business growth and productivity.
With Cloud Collective's Managed IT you get
Top Engineers and Talent
- Highly motivated engineers with years of hands-on experience
- Enterprise-level technology consulting from senior IT consultants
- IT management based on industry principles
- Multiple industry certifications from Cisco, Microsoft, Apple and others
Commitment to Service
- Vancouver-based operations center providing consulting and technical services.
- A formal customer feedback process to consistently deliver excellent customer service.
- A team-based approach to IT Support that’s continually building institutional memory so that you never rely on one person’s knowledge.
A Complete Game Plan
- A strategic IT roadmap linking business goals and technology initiatives.
- Access to all work products and extensive documentation.
- Remote monitoring of critical systems, 24x7x365 trouble alerts, automatic system updates, and regular preventive maintenance.
IT Managed Services for your SMB.
IT Support & Helpdesk
Cloud Collective can monitor and manage your network and connected devices through our Network Operation Centers (NOC). Our team of account-specific engineers provides proactive management and alert resolution while delivering top-notch customer satisfaction. Our IT support and helpdesk services are available in a model that fits your business needs and budget.
- Onsite Support
- Remote Support
- Vancouver and Ottawa based Helpdesk Tiers 1, 2, and 3
- Preventative Intelligent Remediation
Cyber Security
Smart IT Security protects your business from viruses, malware and malicious hackers. It’s end-to-end security tailored specifically for small-to-medium-sized companies. You can enjoy peace of mind with regular automatic updates to help keep your data, controls and the activity on your business safe, 24/7/365.
- Next-gen Endpoint Security is Detection and Response.
- Network Security
- Data Protection & Immutable Backups
- Cyber Security Training
- Dark Web Monitoring
Network Design & Architecture
Your dedicated Cloud Collective account team maintains and improves your network design and architecture, develops your IT roadmap and delivers senior-level IT strategy.
- Microsoft 365 Migrations
- Network Refresh
- Remote Site Implementation
- Moving Offices
- IT Strategy
Additional IT Services
Cloud Collective provides managed services to support your IT organization and business stakeholders. Cloud Collective makes it easier to manage IT and deliver the technology that runs your business, from infrastructure and messaging to critical business applications.
- Microsoft 365
- Managed Firewall
- Managed Endpoint Protection
- Patches & Updates
- Cyber Security
- Backups and Disaster Recovery
- Hardware Procurement
- Software Licensing
- 3rd Party Vendor Management
- Network Cabling
Would you like to speak to one of our cloud advisors over the phone? Just give us a call at 604-239-2174. You can also email us if you would prefer.
keep up to date
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Immutable Backups – Managed Cybersecurity Strategy
Cybersecurity Strategy and Immutable Backups Backups are not the most essential part of your cyber security strategy; nothing is. Cyber Security should be approached in layers, much like a human immune system. Protect from invasion externally (Skin / Endpoint Security, Firewalls, Spam & DNS Filtering, Password Policies…), and internally (Mucus lining in nose and lungs
2022-12-13 -
Why Email Backup and Archiving Is Important for Business
Microsoft 365 (M365) and Google Workspace are now the ubiquitous cloud email platforms, but few people are aware that these services do not back up your data; you are responsible for protecting your company’s data. Your data is stored there as copies, but there are no backups or ability to recover from a specific point-in-time.
2022-11-18 -
Microsoft 365 Canadian Pricing Update
Back in August, Microsoft announced changes to commercial pricing for Microsoft 365—the first substantive pricing update since they launched Office 365 a decade ago. This updated pricing reflects the increased value they have delivered to our customers over the past 10 years. Below are details regarding some of the innovations they’ve delivered over the past
2022-04-20
Cybersecurity Strategy and Immutable Backups Backups are not the most essential part of your cyber security strategy; nothing is. Cyber Security should be approached in layers, much like a human immune system. Protect from invasion externally (Skin / Endpoint Security, Firewalls, Spam & DNS Filtering, Password Policies…), and internally (Mucus lining in nose and lungs…
Microsoft 365 (M365) and Google Workspace are now the ubiquitous cloud email platforms, but few people are aware that these services do not back up your data; you are responsible for protecting your company’s data. Your data is stored there as copies, but there are no backups or ability to recover from a specific point-in-time.…
Back in August, Microsoft announced changes to commercial pricing for Microsoft 365—the first substantive pricing update since they launched Office 365 a decade ago. This updated pricing reflects the increased value they have delivered to our customers over the past 10 years. Below are details regarding some of the innovations they’ve delivered over the past…